Frequently Asked Questions

Got questions? We’re here to make things easy. 

Here, you’ll find answers to common questions about our services, menu options and event logistics. All designed to guide you every step of the way and make the process straightforward and stress-free. 

If there’s anything more you need, don’t hesitate to reach out — we’re always happy to assist!

What if I need to cancel my booking?

If you need to cancel, please notify us as soon as possible. Cancellations made within 7 days of the event will result in a charge of 50% of the total cost.

Do you accept credit card payments?

Yes, we accept credit card payments.

What is the portion size?

Our paella portions are hearty, served in 480ml bowls to ensure your guests leave satisfied.

Do you charge for travel?

Yes, a travel fee may apply for events in regional areas. Contact us for a detailed quote based on your location.

Can you cater indoors?

Yes, we can cook and serve indoors provided there’s a well-ventilated area and enough space for our setup.

Are your paellas allergen-friendly?

Yes, all our paellas are gluten-free, dairy-free and nut-free. We also offer a flavourful vegan option to cater to diverse dietary needs.

How are guests served?

Guests are served directly from the pans, allowing them to enjoy the sensory experience of seeing, smelling and tasting freshly cooked paella.

Do you provide cutlery, bowls and napkins?

Yes, we provide sugarcane bowls, wooden sporks and napkins. All of which are eco-friendly.

How long do you serve for?

We serve for about 30-45 minutes, ensuring each guest is well fed.

What time should we serve?

We recommend serving about 1.5 hours after your guests arrive, giving everyone enough time to settle in and enjoy the experience.

How long does the cooking process take?

We typically arrive 1.5 hours before the scheduled service time. Cooking takes about an hour, ensuring your paella is fresh, flavourful and ready to captivate your guests.

Do you bring all the necessary cooking equipment?

Yes, we bring all the essential cooking equipment to prepare and serve your paella fresh on-site. You won’t need to worry about a thing — just enjoy the delicious aroma and flavours.

What is your minimum guest requirement?

We cater for a minimum of 30 guests, ensuring the same top-notch service whether it’s a small gathering or a larger celebration.

What areas do you service?

We provide catering across Melbourne and regional Victoria.

Behind The Scenes - How We Bring Your Event To Life!

Get a glimpse of the energy, passion and exceptional service we bring to every celebration as we transform fresh, vibrant ingredients into a feast that’s as exciting to watch as it is to taste.
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Be Inspired By Our Latest Food Love Stories

Explore our latest articles, filled with expert tips, behind-the-scenes insights and captivating stories to elevate your next event. If you’re in the midst of planning your upcoming celebration or simply love great food and the joy it brings, let our blogs spark your imagination and ignite your passion for exceptional culinary experiences.

Here's What Our Clients Have To Say!

"We used Tasty Paella for our wedding and the food was phenomenal, we couldn’t be happier. The team were professional, punctual and served with a smile. Thanks so much you were a pleasure to work with."
Emily L.
"Great communication. Food was exceptional and plenty of it. Guests loved it and our place was spotless afterwards. Would definitely book again."
Tom D.
"Amazing! Cannot recommend Tasty Paella highly enough – they were so easy to deal with and very accommodating. The paella was delicious and we had so many compliments on their service."
Sarah H.

Send Us a Message, Let's Chat

Ready to elevate your event with the delicious flavours of Tasty Paella? Contact us today and let's make it happen! 

To secure your date, we require a 30% deposit. In the event of cancellation within 7 days of the scheduled job, a 50% charge of the total job cost will apply.

If you'd prefer to contact us via email, please reach out to us on contact@tastypaella.com.au

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